Last updated: May 7, 2025

Lancaster Consulting (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit www.lancaster-consulting.com (the “Site”) or interact with us offline. By using the Site, you agree to the practices described below.

1. Information We Collect

Personal identifiers
We may collect your name, email address, phone number, and mailing address when you submit a contact form, schedule a consultation, or communicate with us.

Professional details
If you request services, you may share business information, tax data, or financial details relevant to your engagement with Lancaster Consulting.

Device and usage data
Like most websites, we automatically gather your IP address, browser type, referring pages, and the pages you visit. We use cookies and similar technologies to collect this information.

Payment information
Payments are processed through secure gateways (e.g., Squarespace or Stripe). We only receive limited details such as the last four digits of your card number and a transaction ID; full card data is never stored on our servers.

Protected Health Information (PHI)
We do not collect or store PHI through this Site. Therapeutic records are kept in separate, HIPAA-compliant systems offline.

2. How We Use Your Information

• Schedule consultations, deliver tax and mental-health services, and respond to inquiries

• Send appointment reminders, newsletters, or educational resources if you opt in

• Improve the performance, security, and user experience of the Site

• Fulfill legal, regulatory, or tax obligations

3. Cookies & Tracking Technologies

Cookies help us remember your preferences and measure Site traffic. You can disable cookies in your browser settings, but some features may not function fully without them.

4. Sharing & Disclosure

We do not sell or rent your personal information. We share data only with:

• Service providers such as website hosts, analytics platforms, email-marketing tools, and payment processors, strictly to perform tasks on our behalf

• Authorities or courts when required to comply with legal obligations

• Successor entities if our business is merged, sold, or transferred

All vendors are contractually obligated to protect your information.

5. Data Retention & Security

We keep personal data only as long as necessary to provide services, satisfy legal requirements, or resolve disputes. We use industry-standard safeguards—TLS encryption, restricted access, and secure storage—to protect your information, but no system can guarantee absolute security. Please avoid sending sensitive data via unencrypted email.

6. Your Privacy Rights

California residents (CCPA) may request to know, delete, or opt out of the sale of personal information (we do not sell data).
EU/EEA and UK residents (GDPR) may request access, correction, erasure, restriction, objection, or data portability.

To exercise any privacy rights, email info@lancaster-consulting.com or call 707-731-0257. We will respond within the time required by applicable law.

7. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, please contact us so we can delete it.

8. Third-Party Links

The Site may link to external websites. We are not responsible for their content or privacy practices. Review their policies before submitting information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes become effective when posted on this page, and the “Last updated” date will change accordingly. Continuing to use the Site after changes means you accept the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Lancaster Consulting
Phone: 707-731-0257
Email: info@lancaster-consulting.com
Address: 100 Admiral Callaghan Ln., Vallejo, CA 94591